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Yamibuy’s Response to COVID-19 Outbreak
2020/03/19 00:04 view:22.9k

In response to the ongoing COVID-19 outbreak, we’re closely monitoring the impact of the pandemic and continuing to engage in active measures to support our customers, employees, and communities during this challenging time. 

  • Our website and APP will remain in service 24/7 and our customer support team will continue to provide assistance during regular business hours

  • Our merchandising team is continuing to source and secure inventory of face masks, sanitizers, disinfectants in addition to groceries, snacks, and wellness products to provide you a safe shopping option for daily essentials

  • Our warehouse team is performing thorough disinfection procedures every day to ensure the cleanliness of the fulfillment center

  • Our warehouse staff has been trained to wear protective gears including face masks and gloves while handling the packages and measuring body temperature daily to secure our warehouse’s safety

  • In response to CDC’s guidance, we are offering flexibility for employees and education on maintaining personal and workspace hygiene

  • Our fulfillment center is operating at full capacity to ensure your orders will arrive on time

  • We have issued policy to protect our customers against unreasonable price raises on basic need products during this pandemic 

The health and safety of our customers, employees, and communities are of the utmost importance. We’re 100% committed to fulfilling our customers’ needs while providing our employees with a safe working environment. We will continue to do everything we can to help. 

Our hearts go out to all those impacted by this worldwide crisis, together we will overcome this challenge.

Thank you for your support and loyalty.