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Jingdong book

高情商的项目经理：人际关系双赢（原书第2版）

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Jingdong book

高情商的项目经理：人际关系双赢（原书第2版）

Name: 高情商的项目经理：人际关系双赢（原书第2版）
Brand: Jingdong book
SKU: 3102002081
Price: 42.45 USD
Availability: OutOfStock

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Editer Recommend

提升项目经理职业高度与情商的必读本
填补《项目管理知识体系（PMBOK）》
人际关系技巧空白的实用工具书
研究表明，项目是否成功，80%取决于项目经理的情商。仅仅依靠专业技术已不足以使项目走向成功，项目经理需要很强的人际交往能力和处理微妙情感的能力。
《高情商的项目经理：人际关系双赢（原书第2版）》第2版还扩充了自我意识和自我管理，并增加了敏捷团队领导力的一章。本书为项目经理创建团队并成功交付项目提供了不可或缺的工具和方法指导。

Content Description

《高情商的项目经理：人际关系双赢（原书第2版）》向读者综合介绍情商的概念，并教你如何管理你的情绪和情感，以满足项目的目标。
通过《高情商的项目经理：人际关系双赢（原书第2版）》你将学习如何：为确定目标的项目进行有效的沟通如何激励团队成员，并与之并肩作战鼓励灵活性和协作，有效应对压力、批评，并做出改变如何建立团队的高士气，等等。

Author Description

安东尼·莫西诺（Anthony Mersino，PMP，PMI-ACP），是一位拥有27年经验的转型教练兼IT项目经理。他承担的是大规模的企业解决项目，客户包括Abbot Labs研究所、IBM、Unisys、ARAMARK、Wolters Kluwer。并担任精益创业教练，服务的客户有全球最大的私募基金凯雷集团、美国银行、Hayneedle。目前居住于美国伊利诺伊州的芝加哥。

Comments

★这是一本能够帮你提升业绩的易读本，是一本值得项目管理专业人士投资的作品。
——PM World Today杂志

★这真是我很想写的一本书。如果你还没有，快去买来看看。
——Elizabeth·Harrin，pm4girls作者

Catalogue

第一部分定义情商
第1章我的情商成长经历
危险的处境
项目经理的情绪掌控
项目管理充满竞争
项目经理的规则已发生变化
情商的定义
测量你的情商
关于情商的好消息
在项目管理工作中应用情商
情商对于项目经理至关重要
第2章情商入门谈
情商的普及
一些有用的定义
如何改善增进对于EQ概念的理解
学习了解EQ仅仅是第一步

第二部分项目管理始于自我管理
第3章自我认知
自我认知
自我认知是EQ的源头
情绪自我认知
准确的自我评估
自信
改善自我认知的技巧
个人行动实践计划：自我认知
第4章自我管理
项目管理中的EQ模式
自我控制
前置臆测
改善自我管控的技巧
个人行动实践计划：自我管理

第三部分利益干系人的关系管理
第5章社会认知
社会认知的定义
同理心
认识他人
组织认知
情绪边界
改善社会认知的技巧
个人行动实践计划：社会认知
第6章人际关系管理
人际关系管理的定义
利益干系人的关系管理
相与并发展他人
告知真相
人际关系建立的补充原则
项目中管理人际关系的技巧
个人行动实践计划：人际关系管理

第四部分情商和项目团队的领导
第7章项目团队领导力
项目团队领导力的定义
沟通
项目沟通的方法
冲突管理
激励领导
团队领导者额外注意事项
提高项目团队领导力的方法
个人行动实践计划：项目团队领导力
第8章建立积极的团队环境
优秀项目团队的要素
项目经理如何确立项目的基调和方向
团队中的团队
创建积极团队环境的技巧
个人行动实践计划：建立积极的团队环境
第9章大型复杂项目借力情商管理
你准备好领导大型复杂项目了吗
大型复杂项目的特点
大型项目经理的担忧
使用不同的领导风格
虚拟团队中情商的运用
大型复杂项目的情商技巧
个人行动实践计划：大型复杂项目借力情商管理
第10章敏捷项目的成功
敏捷项目经理、敏捷教练和团队领导
仆佣式领导是命令和控制的一种替代
敏捷项目领导需要高情商
社会认知和关系管理
积极关注
改善成功敏捷项目的技巧
个人行动实践计划：敏捷项目的成功

后记
致谢

附录A 情绪记录表
附录B 情商自我意识与自我控制的评估
附录C 利益干系人管理工具表
附录D 情商电影和场景
附录E 情商相关书籍
附录F 情商评估工具

Book Abstract

《高情商的项目经理：人际关系双赢（原书第2版）》：
前置臆测的背后，隐藏的是害怕恐惧，而这慌恐可能会引发不理性或荒谬的想法和念头。在我自己就有一个例子：我曾经与一位教练一起进行心理辅导，我总是明显地消极臆测未来。我开始注意到自己经常会谈到我会被解雇，或是会被从项目团队中被踢出来，等等。而所有这些臆测，常常是我将一些听到的传闻或所谓的负面感应联系在一起而来的。我的教练帮助我了解到这种联系是不理性且不健康的，甚至有可能成为自己一语成谶的臆言紧箍咒。当我自己缺乏自信，因为害怕恐惧而行动行事时，会粗暴无礼，对他人苛刻批判。而这些反过来会影响整个团队的效率，还会导致其他人质疑我的领导能力。幸运的是，我认识到了这些，并能够打破这一禁锢而未被解聘。
这里介绍一些可以帮助你发现自己有前置臆测苗头的步骤。
1.识别模式
第一步是识别消极思维模式。第一，将你那些消极负面的臆测都记录下来并跟踪一下最后是什么结果。第二，与你的上司核实检查一下。注意这得取决于你和你的上司的关系，是否已达到一个开放及互信的程度，才有可能做得到，且保证不会事与愿违。第三，与朋友或同事建立信任关系，将自己的念头和消极臆测讲给对方听，并询问对方的想法。对方越客观，则效果越好。对你能产生这样客观效果的对象，莫过于你的配偶或是同事了。
……

Introduction

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