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Jingdong book

再也不怕跟人打交道:一学就会的96个沟通技巧

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★ 帮助你与生活中出现的每个人建立优质高效的关系!

如何在相识之前就给对方留下深刻印象?如何在聚会中大放光彩?如何避免笨嘴拙舌办错事?如何让电子邮件既专业又有个性?如何通过电话获得对方的好感?……如果你想知道这些问题的答案,或者你在职场、家庭、社会交往方面存在问题与困惑,那么《再也不怕跟人打交道》所提供的简洁、实用、有效的96个沟通技巧,及其背后蕴含的洞察力与同理心一定会令你受益匪浅。朗兹女士善解人意的思维方式、幽默风趣的谈话口吻会让你欢笑与思考,也会让你产生立刻实践的渴望与勇气!

★ 世界500强企业特邀沟通顾问久负盛名的畅销作品!

莉尔·朗兹(Leil Lowndes)是美国知名人际沟通专家、演说家,长期从事人际关系的研究与咨询工作,并担任世界500强企业特邀沟通顾问。朗兹女士原本是个害羞的人,为了摆脱社交恐惧,她勇敢地尝试过各种职业,比如小学老师、电台主持、国际航班空姐、周游世界的邮轮总监等。在与各种年龄、各种类型的人打了多年交道后,她又通过写作与演讲的方式和大家分享她在人际交往领域积累的知识与经验,成为美国大名鼎鼎的沟通与演讲大师。迄今为止,她一共写作了十本书,其中几本被翻译为26种语言,在多国畅销。《再也不怕跟人打交道》就是她经久不衰的畅销作品之一。

★ 专业人士媒体赞誉推荐!?

包括《再也不怕跟人打交道》在内的朗兹女士的作品曾受到《纽约时报》、《芝加哥先锋报》、《时代周刊》的推荐,也曾在《新女性》、《今日心理》、《阁楼》等著名杂志上刊载。不仅如此,它们也获得了美国众多专业人士的推崇与肯定。家喻户晓的脱口秀节目主持人拉里·金盛赞道:“你不仅打破了坚冰,还用非凡的技巧融化了它。”著名主持人莎莉?拉斐尔称赞:“思考者的指南……人际交往的无价之宝。”著名人脉专家、演说家、畅销书作家哈维?麦凯赞扬道:“失传已久的语言沟通艺术在莉尔?朗兹那里得到了复活。”

★ 美国网站读者好评如潮!

本书自2009年出版以来,获得了众多读者的青睐,美国网站上充满了读者热情洋溢的好评:“作者为我们提供了无数充满智慧的沟通技巧,我几乎无法用语言说出它们带给我多大的帮助!”“这本书如此伟大,我想要收藏它!”“缺乏沟通、伤害别人的自尊心是大多数人际交往问题的根源,如果大家都读过这本书,问题将不复存在。”“这本书介绍了丰富的沟通技巧,你得花时间读完,并把它们运用到生活中去。”……

Content Description

《再也不怕跟人打交道:一学就会的96个沟通技巧》是美国著名人际沟通专家莉尔·朗兹久负盛名的畅销作品之一。在本书中,朗兹女士将自己在人际交往领域数十年的研究成果与实践经验化为了一个个生动有趣的案例:“如何与陌生人建立友谊”“如何长久赢得对方的好感”“如何让自动回复的邮件更有人情味”“如何结束通话能让对方更高兴”“如何在旅行时维持亲密友谊”“如何提升与爱人的关系”……本书提供的沟通技巧几乎涵盖了人际交往中的各类场景,涉及到求职、交友、婚恋中遇到的各种问题,因而能够帮助你更加自信地与人交往,更加自如地与人沟通,与生活中出现的每个人建立优质高效的关系!

Author Description

莉尔·朗兹(Leil Lowndes),美国著名人际沟通专家、演说家,长期从事人际关系的研究与咨询工作。
她曾在数十家大学和学院授课,在数百个电视和广播节目中出任嘉宾,在美国各大城市举办讲座;她曾向世界500强企业的高管和一线职员传授人际沟通技巧,并帮助美国和平队、外国政府和大型企业举行沟通研讨会;她的作品曾受到《纽约时报》、《芝加哥先锋报》、《时代周刊》的推荐,也曾在《新女性》、《今日心理》、《阁楼》等著名杂志上刊载。

莉尔·朗兹女士,撰写过多本畅销书,包括《遇谁都能聊得开》(How to Talk to Anyone)、《再也不怕跟人打交道》(How to Instantly Connect with Anyone)、《吸引力是这样炼成的》?(How to Be a People Magnet)、《如何让你爱的人爱上你》(How to Make Anyone Fall in Love with You)等。
Comments

你不仅打破了坚冰,还用非凡的技巧融化了它。

——拉里·金,享有盛誉的美国脱口秀主持人

思考者的指南……人际交往的无价之宝。

——莎莉·拉斐尔,美国著名主持人

失传已久的语言沟通艺术在莉尔·朗兹那里得到了复活。

——哈维·麦凯,美国知名人脉专家、演说家、畅销书《与鲨共游》作者

Catalogue

前言社会交往和职场交流的制胜之道是什么?
Part1相识之前就给对方留下深刻印象的7个小窍门
◆10步教你学会建立良好的目光接触
◆如何用眼神表达赞同?
◆如何穿出自信?
◆如何让人欣赏你的介绍?
◆如何让别人渴望接近你?
◆如何让大家乐于倾听你的意见?
Part 2让你在人际交往中凸显魅力的11个小窍门
◆如何让自己的握手更醒目?
◆如何有风度地交换名片?
◆如何成为左右逢源的健谈者?
◆如何在社交中拥抱他人或避开拥抱?
◆如何识别虚情假意的拥抱?
◆如何婉转地表达喜爱?
◆如何在职场和情场挥洒自如?
◆如何跟大人物打招呼?
◆如何寻找机会和重要人物打交道?
◆如何留下良好的告别印象?
Part 3教你舌灿莲花的12个小窍门
◆如何和刚认识的人进行攀谈?
◆如何与陌生人建立友谊?
◆如何迅速展开或加入对话?
◆如何在你来我往的谈话中表达自己?
◆如何与讲外语的人交朋友?
◆如何“看人说话”?
◆如何与低层群体交流?
◆如何挽回尴尬局面?
◆如何灵活转换话题?
◆如何坚持当前话题?
◆如何避免相同回答?
Part 4让你爱上聚会的10个小窍门
◆如何在聚会上结识朋友?
◆如何用与众不同的方式欢迎别人?
◆如何在聚会上表现得并不孤单?
◆如何在聚会中提问题?
◆忘记别人姓名时如何救场?
◆听不懂别人的交谈时该如何掩饰?
◆如何摆脱喋喋不休的人?
◆如何在聚会上跟大人物打交道?
Part 5处理各种邀请的5个小窍门
◆如何成功邀请别人赴约?
◆如何拒绝邀请而不让对方失面子?
◆如何应付不速之客?
◆如何避免自己成为扫兴的客人?
◆如何给宾客留下深刻印象?
Part 6成为沟通大师的13个小窍门
◆如何应对迟到的情况?
◆如何应对犯错的情况?
◆如何留下可靠的印象?
◆如何在背后议论别人?
◆如何交流让对方更舒服?
◆如何吸引大家的注意力?
◆如何表现权威?
◆如何让签名更吸引人?
◆如何展现令人尊敬的笑容?
◆如何巧妙躲避“万人嫌”?
◆如何读懂对方的心思?
Part 7避免笨嘴拙舌办错事的12个小窍门
◆如何表达让你听起来地位更显著?
◆如何表达才能显出你的生活更主动?
◆如何让自己的表现更受肯定?
◆如何表现让对方感觉自己更友好?
◆如何让自己听起来更诚实?
◆如何让自己听起来更成熟?
◆如何让大人物感觉你很出色?
◆如何避免常见的有问题的表达方式?
◆如何在旅行时维持亲密友谊?
◆如何老练处理节日贺信?
Part 8让电子邮件既专业又有个性的11招
◆如何让自动回复更有人情味?
◆如何让你的邮件轻松有趣?
◆如何让你的邮件充满自信?
◆如何让你的邮件谦恭有礼?
◆如何在邮件中做到无所不知?
◆如何在邮件中表现得积极上进?
◆如何避免邮件惹祸?
◆如何让邮件的结束语更感人?
Part 910招教你成为电话交际高手
◆该发邮件还是该打电话?
◆如何用手机提升对方的自尊心?
◆如何接不熟悉的人的电话?
◆如何摆脱“大话王”?
◆如何结束通话能让对方更高兴?
◆如何报电话号码更酷?
◆如何让语音邮件给对方留下深刻的印象?
◆如何让你的声音“绕梁三日”?
◆如何通过电话判断身份?
Part 10深化现有人际关系的5个小窍门
◆如何长久赢得对方的好感?
◆如何让大家对你的感谢记忆犹新?
◆如何让你的赞扬令人难忘?
◆如何提升与爱人的关系?
◆如何应对叫错伴侣名字的尴尬情形?
尾 声重返实验室
参考书目
Book Abstract

哦……敢情这两位的开场白还真仗义啊!
后来经过证实,我发现福斯特总会很随意地聊到餐饮的话题,然后自然就引出了罗伯特和他的闪光点。我才不相信他是偶然提起,把一个八竿子打不着的餐厅大厨扯进我们的话题。这完全是一招高明的策略,让对方自然地对罗伯特产生好感。
这哥俩配合得还真是默契。罗伯特每次都会在人前提起福斯特的销售能力,而福斯特也总是津津乐道罗伯特的长处。是啊,有哪个女性不会对身材矫健、热心乳癌奋斗事业的厨师刮目相看呢??
引发对话
不知你是否注意到,他们的小技巧还有一个额外的好处,那就是能提供无尽的话题,比如餐厅、厨师、社区工作、乳癌、马拉松、奖励旅行、球赛,等等。如果有什么最佳餐厅招聘厨师之类的活动,那就更不用提罗伯特的优势了,话题简直多了去了!
有“舍”才有“得”
我很不认同“睚眦必报”的人生哲学。我发现,如果人们的付出大于索取,通常这种心态最终会造福他们自己。即便无法得到物质上的回报,但他们仍然可以体会到付出的快乐心情。这就是第6个小窍门要告诉我们的真谛。
你可以停下来思考几分钟,想想你身边的朋友。他们做过哪些有意义的事?他是否参加过乐队?他是否在关键时刻挺身而出保护孩子?她是否刚在公司里得到晋升?她是否赢得过烹饪比赛?你可以在下次介绍朋友时,试着描述一下他们的事迹。?
介绍朋友的拿手好戏
这个方法能让你的朋友迅速赢得关注。想想他们最喜欢哪些话题:音乐、占星术、尼斯湖怪兽、交际舞、蜥蜴,抑或是飞碟?只要你能成功地引出话题,他们的真知灼见就肯定会博得满堂喝彩。不用说,你们之间的友情也会因此得到强化。
如果你有完全值得信任,甚至能一起密谋计划的死党,请接着往下读。
你们完全可以建立“战略同盟”,向彼此周围的人介绍对方的长处;当你们两人同时和大伙交流时,可以分别引出对方喜欢的话题来探讨。
小窍门6
让你的朋友备受关注(同时也能让你受益)
介绍朋友时,记住不要光顾着介绍姓名,还要讲一些对方的闪光点。如果你的朋友已经和大伙认识,试着引出他喜欢的话题,这样能帮助他充分展现自己。
当你这样做时,不必考虑自己的回报,这样你们的友谊反而会得到深化。当然,如果你们是无所不谈的死党,完全可以建立同盟,在人际交往中为彼此美化一下形象。
……

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欣叶 御大福 芋头麻薯 180g

周销量 600+

$1.66 $1.99 83折
Yami
欣葉
2种选择
欣叶 御大福 芋头麻薯 180g

周销量 600+

$1.66 $1.99 83折
Yami
欣葉
2种选择
欣叶 御大福 芋头麻薯 180g

周销量 600+

$1.66 $1.99 83折
Yami
欣葉
2种选择
欣叶 御大福 芋头麻薯 180g

周销量 600+

$1.66 $1.99 83折
Yami
欣葉
2种选择
欣叶 御大福 芋头麻薯 180g

周销量 600+

$1.66 $1.99 83折

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